Saturday, May 30, 2020

Call Center Cover Letter Sample Complete Writing Guide [20+ Tips]

Call Center Cover Letter Sample Complete Writing Guide [20+ Tips] Youre preparing to write a call center cover letter.Whether writing a call center manager cover letter or you are writing a call center cover letter with no experience, you cant send in something average.You need a cover letter call center that gets an average response time of under 24 hours from the hiring manager.No sweat.This guide gives you a sample call center cover letter plus the best tips on how to write a call center cover letter.Want to write your cover letter fast?Use our cover letter builder. Choose from20+ professional cover letter templatesthat match your resume. See actionable examples and get expert tips along the way.Call Center Cover Letter for a ResumeSee more cover letter templates and create your cover letter here.One of our users, Nikos, had this to say:[I used] a nice template I found on Zety. My resume is now one page long, not three. With the same stuff.Create your resume nowEven the best call center representative cover letter is worthless without a great ca ll center resume alongside. Read this guide to make sure yours is ready: Call Center Resume Sample Writing Guide.Here are a few other cover letter examples to consider related to call center jobs:Customer Service Cover Letter SampleSales Cover Letter SampleSales Representative Cover Letter SampleRetail Cover Letter SampleCashier Cover Letter SampleFront Desk Cover LetterReceptionist Cover Letter SampleOffice Assistant Cover Letter SamplePersonal Assistant Cover Letter SampleSecretary Cover Letter SampleCover Letter for Internal Position SampleWant to explore your options further? See our full selection of cover letter examples for every career:Cover Letter Examples.Heres our take on a great call center cover letter example:Call Center Cover Letter SampleJames M. FullerCall Center Agent2905 Braxton StreetWestchester, IL 60154July 4, 2019Juan M. HuntCall Center ManagerHunts Customer Service Associates1853 Trainer AvenueBloomington, IL 61701Dear Juan,Im currently a call center agent f or the Sinai Games family of brands, and I enjoy it quite a lot. When I saw your job ad calling for a new customer service call center representative, I immediately knew I had to apply, because I have always admired the companies which Hunts represents.As a call center agent with Sinai Games for over 3 years, Ive developed many skills and abilities which would serve me well in the call center role at Hunts. Im well-versed in your product line, having spent many hours playing your various games in my spare time. On top of that, Ive had several wins which Im quite proud of, including:Earned the record for the most customers helped / phones answered in one shift (213).Received the highest customer satisfaction scores based on post-call survey for 2017 (97.5%) and 2018 (97.75%).I always try to better myself, both as an employee and as a person, and I hope these few achievements show you how much I value hard work and top-notch customer service.If youd grant me the opportunity, I would e njoy discussing how I could bring the same level of quality and dedication to work over at Hunts.Sincerely,James M. FullerP.S.Would you be interested in meeting for a quick coffee? I would love to show you how I managed to achieve a 97.75% call center customer service score in 2018.That was our idea of a great example cover letter for call center jobs.Call Center Cover Letter TemplateHere is how to create a call center cover letter:1. Use the Right Format on a Call Center Cover LetterUse single (or 1.15) line spacing on your cover letter for call center agent jobs, as that is the standard business letter format.Choose the best cover letter font, and type it out in 1112pt font size.Use a 1-inch (2.54 cm) margin on all 4 sides of your customer service call center cover letter.Align all the text to the left (dont use center alignment or justified alignment, as its ugly).Want to read more? Have a look at: How to Select the Ideal Cover Letter Format2. Build a Professional Call Center Cov er Letter HeaderStart with your name and mailing address first.Follow that with the date of writing on your cover letter for call center agents.Next, add the call centers details, including the name of the hiring manager, their professional title, and then the companys address.Want to read more? Check: How to Address a Cover Letter3. Start Your Call Center Cover Letter With a Compelling OpeningFind the call center supervisors name to address them personally in the greeting.Begin by stating your desire to apply for this particular call center representative job opening.Give a brief introduction into your professional background before going into more detail later in your call center cover letter.Unable to find the name of the HR staff member or call center supervisor? Choose something neutral, such as Dear Hiring Manager.Want to read more? Have a look at:How to Open a Cover Letter Perfectly4. Show Youre the Perfect Candidate for Call Center JobsGet out the original call center job de scription and locate the job responsibilities section.Explain to them how youre the best candidate for the call center job, even if its an online job or work-from-home position.Prove youre the top applicant with numbered achievements.If youve worked in a COPC Customer Experience (CX) Standard-certified call center or earned a Call Center Associate Certified (CCAC) distinction, brag about that on your cover letter!Dont allow your cover letter for customer service call center jobs to get too long. Read: What is the Best Cover Letter Length?5. Explain Why You Want to Work for This Particular Call CenterShow this call center that you are on board with enthusiasm for the job.Create a cover letter for call center agent jobs which is tailored to this one job positions; always avoid the generic cover letter.First time applying for call center customer service jobs? Read this guide: Entry-Level Cover Letter with No Job Experience6. Make The Call Center Manager an Offer Theyre Unable to Refus eFinish up by writing a short closing paragraph of about one or two sentences long.Remind them of the value you would bring to their call center.Craft a compelling call to action statement so theyll be sure to ring you back.Want to read more? Have a look at: How to Finish a Cover Letter Right7. End the Call Center Rep Cover Letter With a Professional Sign-OffEnd the cover letter for call center jobs with a standard closing (e.g., sincerely).Type your full name below that (with a line space between) on a call center supervisor cover letter or entry-level application letter.Perhaps add a P.S. after your signature to have one additional opportunity to grab the attention of the call center hiring manager.Dont forget to follow up on your call center job application: How to Follow Up on a Job ApplicationWhen making a resume in our builder, drag drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.Create my resume nowWhen youre do ne, Zetys resume builder will score your resume and tell you exactly how to make it better.Got any queries on cover letters for standard or remote call center jobs? Need assistance coming up with achievements for your cover letter for customer service representative call center job? Lets talk about it down below in the comments, and thanks for reading!

Tuesday, May 26, 2020

Reviews of the Brazen Careerist book, and some interviews too

Reviews of the Brazen Careerist book, and some interviews too Here are more reviews of my book, Brazen Careerist: The New Rules for Success, which is already shipping from Amazon. I send a big thanks to each of these bloggers for taking the time to review the book! Sarah van Ingen at Armchair Interviews Trunks writing is tight, energetic and enjoyable to read. After spending a couple days with the Brazen Careerist, I felt like I had been given a shot of adrenalin for my career. And who isnt in need of that? Devin Reams at DevinReams.com A must-read for upcoming or recent college grads. This is a guide for how successful careers work. Heather Mundell at lifeatwork Trunks advice is refreshing and her arguments are thought-provoking. She challenges us as readers to take a clear-eyed view of what we want in our careers and consider new ways of getting it. Jason Alba at JibberJobber No matter what generation you are in, this book is a must read. Dawn Papandrea at CollegeSurfing Insider For anyone making their way through corporate struggles, deciding if they should go for an advanced degree or launch a new business, or discovering a completely new line of work, Trunks renegade advice is right on. Alexandra Levit at Water Cooler Wisdom Penelope Trunk knows herself, she stands by her beliefs, and she can always be counted on for a unique and often provocative opinion. As she mentions her own leadership achievements and her worst social faux pas in the same paragraph, Penelopes tone and examples balance confidence and assertiveness with authenticity and a little healthy self-deprecation. Its a fabulous resource for anyone whos searching for fulfillment in a career or in life! Interviews with me about the book: Audio! Chris Russell at Secrets of the Job Hunt Allen Holman at Management College Carmen Van Kerckhove at Racialicious Toby Bloomberg at Diva Marketing Previous reviews of Brazen Careerist: The New Rules for Success are here and here.

Saturday, May 23, 2020

Weve Gone In a Different Direction - Personal Branding Blog - Stand Out In Your Career

Weve Gone In a Different Direction - Personal Branding Blog - Stand Out In Your Career Have you heard this line before? Its a fluffy and noncommittal line from someone who thinks theyre trying to let you down easy. In reality its a starting point for you to possibly continue the conversation, take the conversation in a different direction, and to help you stand out in your career. Disappointing? Yes! A showstopper? No Dealing with disappointment is never fun. But, its part of life. Dont take it personally There is a great post from Burke Fewel, my former colleague at Microsoft Lessons learned from my post-Microsoft job search where he covers 7 points he learned is his recent job transition. Point 7 is mentioned above and its critical that you take this to heart. Everyone has priorities. Everyone has needs. Everyone has good days and bad days. When we are dealing with fellow human beings we need to keep in mind that they often want to help. They often will go out of their way to help you understand why they have decided to go in a different direction and all you need to do is ask. Remember, whatever they say, whatever they offer … Dont take it personally. And, remember: Theres an old saying:  If you dont ask you dont get. The corollary to that is: If you dont ask you wont know. Can I ask you a few questions? This is one of those things you can say when given that fluffy and unceremonious line. You can ask the person that tells you, whether its on the phone or whether its an email, Can I ask you a few questions? Most people are courteous enough to say sure” and to let you ask at least one question. This is a very good thing. As  this  opens the door for you to ask about their decision making process. This is not a personal attack. Rather it is a chance to understand how the company (or person) made their decision. This is not your chance to psychoanalyze the recruiter for the person youve been speaking to. But, it is your chance to gain a little understanding into how they came to their decision. Which will help you in the future at either at this company or in another company. A few questions you may want to ask include: What were one or two things I could improve on in the interview? Was I missing any relevant skills or experience? Do you have any additional suggestions for me? The bottom line is companies want to hire the right people with the right fit at the right time. Sometimes you can have all the qualifications needed on paper, but for whatever reason something didnt work out quite right. That should not be your so stopper. As Burke said in point 5, dont stop As you do this you will be learning and practicing a skill that will help you stand out in your career. Whether its for a job interview, a sales call or almost any other kind of request you are making of someone. The key point to keep in mind here is that you are dealing with another person. They often want to help … even when they have … Gone in a different direction. Now  you have a starting point When you are given that unceremonious and fluffy line of we have gone in a different direction you might have a few ideas on how you might want to handle that and perhaps even move the conversation forward. Whether it’s a job or a sales situation keep in mind that there are often a lot of ways to continue to conversation and find that point of value. By asking a few questions when they’ve “gone in a different direction” you can help clarify your thinking and perhaps find another avenue to continue to conversation. Even if that conversation may not be the same one you expected and in the same time frame you expected. What do you do when you hear … We’ve gone in a different direction? A few questions for you: Have you ever been given this line before? How did you respond? What other fluffy and noncommittal lines have you heard? Add a comment here and lets get a dialogue going.

Monday, May 18, 2020

Blood, Sweat, Tears, and Goal Setting

Blood, Sweat, Tears, and Goal Setting So let’s talk about the blood and sweat and tears of writing. There is no easy way to write a book so don’t go searching for it. UNLESS, you get the chance to “search” on a raft down the Grand Canyon, or on a Kenyan safari, or wandering through Prague. Then, by all means, go and go quickly. Do your “research,” laugh along the way, and drink a few glasses of wine for all of us. Other than that, get ready for some pain. The “blood, sweat and tears part” is real. I’ve had some vicious paper cuts handling the pages of my manuscript. I’ve had hot flashes and night sweats over my computer. And I cannot tell you how many times I have cried over my keyboard. I write scenes that make me cry, what can I say? Sometimes I am writing about something that I’ve been through, sometimes I’m writing about something I haven’t been through, but I’ve experienced the emotion, sometimes I feel bad for what I’m doing to my characters, and sometimes I’m crying because, damn, writing is hard. But if you are truly and totally determined to write a book, you must not only be prepared for blood, sweat, and tears, you must set goals. Does goal setting sound like two bad words strung together? Does it sound like something that will mangle your creative process?  Too boring, too rigid? Do you picture yourself only writing when the muse hits or the voices in your head start talking? Do you want only to write when you have time, a clear head, all problems figured out, all disasters handled, all kids in bed, all spouses and partners happy, the house clean? You do? Let me tell you that that is the PERFECT way to never complete your book. Utterly perfect. I have written eleven novels and six short stories.    I have set writing and editing goals for every one of them, because if I didn’t, they wouldn’t have been finished. I don’t think I’ve ever written a book where my life hasn’t turned absolutely upside down and inside out during that time. Hell has come and so has high water. Disaster and problems and issues. The house has been a mess, I’ve fought with my husband, the kids have been naughty. And I’ve still written. The only times I stopped writing was during the critical illness/deaths of my mother, father, and mother in law. The grief was too overwhelming. But I got back into it.  I drug myself to my chair. I forced those words out. You must do that, too. Honestly, you could give me a hundred excuses as to why you couldn’t write that day or this day and for 98 of your excuses I would say that you should have written and that your excuse was not an excuse. If you want to write a book you must write. Life is a mess. If you want to be a writer you must write through the chaos. So, goal set. Meet the goals. Every day, every week, every month. How do I personally torture my little writing self with goals? Once my agent and editor and I have worked out the plot for my book, I wait for the first sentence to hit from outer space. I drive in the country, drink coffee, daydream. When that first sentence zips into my brain and I like it, we’re off and running. Or, off and writing, I should say. I write 2,000 words a day, 10,000 a week, or I don’t go to bed on Saturday night. I write the entire book, straight through. When there is research I need to do, a character who is getting tricky that I can’t figure out, a problem with the plot or dialogue or direction or pacing, I write XXX. When the first draft is done, and that can be at 70,000 or 100,000 words, I take a day or so off, then I start in on my editing goals. I will tell you that my first draft is utter crap. It is the worst thing you’ve ever seen. It’s an embarrassment. If someone said, “You wrote this, Cathy?” I would deny it. This is what editing is for, friends. Turning crap into something good. My first editing goal is to go through five single spaced pages a day, twenty five a week. I edit the whole book. Because the book is so bad, this is a head banging process. For edit number two, I attack 10 single spaced pages a day, fifty a week. For edit three, fifteen pages a day, seventy-five a week. For edit four, twenty pages, etc. I edit all of my books eight or nine times before they go to my editor and agent. YOU MUST SET WRITING AND EDITING GOALS, TOO. Stick to those goals. You might set a goal to write 250 words a day. Or 500. You might set a goal to edit two pages a day or five pages or ten. Figure it out. Be reasonable, be kind to yourself, be ambitious but be rational. You may have to give up something, or many somethings, to meet those writing and editing goals. For me, when my kids were young and at home, it was sleep. I wrote from ten at night until two in the morning and was up by 7:30 to get the little sweethearts off to school. It’s not that I recommend this, as it’s no fun to be wiped out and feeling zombie-like, but it’s what I had to do to get published. At the same time I was a freelancer for The Oregonian. I was very busy. Now and then I also cleaned the house and schlepped something onto plates for dinner. You might have to write on your lunch break and during your kids’ nap times. You might have to write early in the morning when the crickets are sleeping. You might have to feign sickness and not go to church or your mother in law’s house or work. You might have to give up nights of dancing or cocktail drinking. You might have to volunteer less. You might have to pretend you’re going on a business trip and go hole up in a hotel in a town an hour away from you. (Yes. A very famous author did this. No. I will not tell you her name.) Something in your life will probably have to go to make space for your writing and editing. But you want to write that book, right? You want to see your name on that cover. You want people to read your story. You want to be a published writer. Then do it. Set goals. Write. Edit.   Repeat. Write on friends. Note: This is the third in a series of 12 monthly articles by Cathy Lamb to help you reach your goal of writing a book.  Find the first two here:    January      February   Visit with Cathy here:  http://cathylamb.org/ Or here:  https://www.facebook.com/cathy.lamb.9/ . Image credits: Pixabay.  Editing.   Main.

Friday, May 15, 2020

Synonym For Writing Computer Programs - How to Write Resume and Cover Letter Effectively

Synonym For Writing Computer Programs - How to Write Resume and Cover Letter EffectivelyUsing a synonym for writing computer programs can help you have a better chance of getting your resume noticed. If you want to make sure that you get an interview, it's important that you know the basics of getting noticed by your potential employer.You'll want to know the difference between a synonym for writing computer programs and getting noticed as a serious writer. The Internet is full of resources for people who are looking to write resume, cover letter, and work samples. Some of these sites have pay-per-click advertisements in their listings and some are free.Resumes and cover letters often need to include several different words. A synonym for writing computer programs will not really help you with the majority of what you need to say on your resume. Instead, it will lead you to have your resume thrown into the 'funny' pile instead of being noticed by your potential employer.Using a synon ym for writing computer programs to get noticed in your resume will put you at the bottom of the list and it will be too late to do anything about it. Employers know that if you can't write your own resume, they're not going to bother giving it to you. Instead, they're going to go for someone who can.Instead of using a synonym for writing computer programs, you should use a word that tells the reader where you went to school. Use your school's name, city, state, or even the word 'certified' if you're a teacher. These things don't just tell the reader where you went to school, but they also tell the reader what kind of work you've done.If you're applying for a job as a writer, then you can find a more specific reason why your resume and cover letter are different than the other person's work experience. A synonym for writing computer programs will not give you that information.To become a writer, you need to know a little bit about the business you're applying for and you need to kno w how to write to tell them about your writing capabilities. Instead of trying to sell yourself, which can be confusing and risky, try to learn as much as you can about what you're going to be doing. Most people who hire writers have an idea of what they're looking for, but no one is going to hire you until you show them that you have the skills and the knowledge to write.A synonym for writing computer programs won't help you get any of this. Employers look for writers with unique ideas and they aren't going to take a resume that looks like a copy from a printing company. You can learn more about a writing career by visiting the website of a reputable agency and submitting an application.

Tuesday, May 12, 2020

Im taking February off. Heres why. - The Chief Happiness Officer Blog

Im taking February off. Heres why. - The Chief Happiness Officer Blog Is a Chief Happiness Officer always happy at work??Heck no. Everyone has bad days once in a while and Im no exception. I always say that if someone is always happy, theres something wrong with them :) But?for some time now Ive been feeling burnt out. Dont get me wrong I love giving speeches and workshops. Nothing beats the kick?of getting on stage in front of an audience and sharing an important message with them. But over the last few months, Ive?been getting bogged down in a lot of my daily chores and maintenance tasks that just didnt light my fire. Ive also felt like?Ive been stagnating professionally.?Business is great, were making a ton of?money and clients love what we do, but Ive been feeling frustrated that?we havent progressed beyond that and grown as a company lately. If theres one lesson we try to teach its this:?when?youre not happy at work, you should take it seriously and do something about it. So?it would be pretty hypocritical of me not to do that myself :) So when I noticed these feelings in myself and, by coincidence, that my schedule for February was actually pretty free of big events and gigs I decided to take February off. Ive delegated all my tasks to my awesome coworkers and have closed?my inboxes (heres why I dont just use an autoreply/vacation message) and company phone so no one?can reach me. What will I do with that time? I dont know. I have not planned anything and thats on purpose. I think that completely free and unstructured time is what?frees your mind?to think big thoughts. Too many plans (or any plans at all) would interfere with that. So Ill see you again in March. Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

Friday, May 8, 2020

VIP Treatment - The Chief Happiness Officer Blog

VIP Treatment - The Chief Happiness Officer Blog On Friday afternoon I had two presentations for two different groups of managers about 200 miles apart. There was only one way I could possibly make both gigs. This is it: Yep: A friggin helicopter. I finished my presentation at a convention center in Odense at 4:45, took a taxi to a nearby field where the helicopter was waiting. I got on, and an hour later I was in Elsinore just in time for my second gig. Here I am on the chopper, just before takeoff: In case you want to see more, here we are coming in to land in front of LO-Skolen in Elsinore: I gotta tell ya being dropped off at the second venue and the walking right in to start my presentation made me feel like a VIP. I could get used to this :o) Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related